Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Communication Access Real-Time Translation (CART) Provider.
Position Title: Communication Access Real-Time Translation (CART) Provider DESCRIPTION OF SERVICES:
The CART Provider shall furnish professional real-time captioning services for live events, meetings, training sessions, interviews, webinars, conferences, and other designated activities. Services may be provided remotely through secure online platforms and/or onsite at the client's location, as specified in individual task assignments.
Convert spoken communication into accurate, verbatim text displayed in real time.
Provide captioning for individual and group settings, including but not limited to meetings, presentations, training sessions, hearings, and conferences.
Utilize specialized CART software and stenographic equipment necessary to perform the required services.
Coordinate with designated points of contact to ensure appropriate access to meeting links, agendas, terminology, and presentation materials prior to events, when available.
Maintain professionalism, confidentiality, and impartiality while delivering services.
Troubleshoot technical issues related to caption delivery to minimize service interruptions.
Provide post-session transcripts when specifically requested and authorized by the client.
Demonstrated experience providing real-time captioning services in professional environments.
Ability to achieve and maintain a high degree of accuracy in real-time transcription.
Proficiency using CART software, stenographic equipment, and virtual meeting platforms (e.g., Microsoft Teams, Zoom, WebEx).
Strong command of English grammar, spelling, punctuation, and vocabulary.
Excellent communication and customer service skills.
Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.
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