Job Description

Job Description

Job Description

Job Summary
As a Dental Office Receptionist, you will be the face and voice of our practice. Your primary responsibility will be to ensure that every patient receives a positive and pleasant experience from the moment they contact us to the time they leave our office. You will be responsible for handling various administrative tasks and providing excellent customer service to our patients and visitors.

Days: Monday 9:30-5:30, Tues 9:30-5:30, Thurs 9:30-5:30, Friday 9:00-3:00 Wed we are closed

Speaking Spanish is a requirement.

Responsibilities:

• Greet patients and visitors with a warm and friendly demeanor
• Answer incoming phone calls and address patient inquiries professionally
• Call patients for appointments and recalls
• Schedule and confirm dental appointments using our practice management software
• Check-in patients, update their records, and verify insurance information
• Assist patients with completing necessary forms and documentation
• Process payments and provide accurate billing information
• Maintain a clean and organized reception area
• Handle patient complaints and concerns with empathy and escalate as needed
• Assist with general administrative tasks, including filing, data entry,
• Knowledge in Open Dental is a plus
• Follow and maintain office policies and procedures to ensure efficient operations
• Collaborate with staff to provide a cohesive patient experience

Join us in creating a welcoming environment where professionalism meets positive energy! This role offers an engaging opportunity for motivated individuals eager to grow their administrative expertise while delivering outstanding customer service. We value proactive team players who thrive in organized settings and are committed to supporting our organization’s success.

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